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+30 2310 488456
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Frequently Asked Questions

What are the requirements for me to rent a car?

You must be at least 23 years old at your last birthday and no older than 75 years. We may rent you a car if you are between 21 and 23 years old for an additional payment of €10 per day. We require that the driver holds a valid driving license which was issued at least 2 years ago. If the drivers license is not from a European Union member state we require an International Drivers License. 

How do I make a reservation?

You can make a reservation by:

  • Clicking here
  • Telephone (Thassos): +30 25930 52071
  • Telephone (Thessaloniki): +30 2310 488456
  • E-mail: bookings@rentacarpotos.gr
  • or by visiting any of our offices

How do I make payment?

You can pay by cash or by Visa and Master Card. 

When do I pay?

Full payment to be made when you collect the vehicle. 

Where can I collect the car from?

Any of our offices or your hotel on Thassos island, Thessaloniki and Kavala airports.

Will someone meet me at the airport when I arrive?

If you are collecting your car from Thessaloniki and Kavala airports you will be met by one of our representatives at the arrivals gate, they will be holding a card with your name and our logo.

Can we have more than one named driver and is there a charge for this?

You can have a total maximum of 2 named drivers, we do not make a charge for this. 
Please note all drivers must sign the contract.

What do I do when I am leaving from the airport?

One of our representatives will meet you at a convenient location and take delivery of the car.

What insurance cover do you provide? Do I need to upgrade the standard cover?

We provide only FULL COMPREHENSIVE insurance. However if you are responsible for an accident the following excess payments are applicable:

  • €500 for A, A1, B car categories
  • €700 for groups B1, C, C1, D, E, G, S, S1, L 
  • €1000 for class F, F1, J

You can avoid paying this ‘excess’ by making an additional daily payment of €3 for A, A1, B class cars, €4 for B1, C, C1, D, €5 for E, G, S, S1, L, €8  for F and €10 for F1, J class.
For more information click here

If I am unlucky and have an accident, or my car does not work, what happens next?

You must contact Potos Carental 24 hour care line immediately. If we cannot repair the vehicle, we will supply you with a replacement vehicle. 

Do your cars have 24 hour breakdown/recovery service?

We provide 24/7 telephone support and have a contract with the largest breakdown/recovery service in Greece.

What is the minimum period I can rent a car for?

Our minimum rental period is 1 day (24 hours) and multiples thereof.

Do you provide baby and childrens seats?

Yes and free of charge, please make sure you tell us your needs at the time of booking.

What is your fuel policy?

The car must be returned with the same level of fuel as which you took delivery. This level is marked on the contract.

What else do I need to know?

Please read our Terms and Conditions or contact us if you need more information, we will be pleased to help you.